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#Blackberry 9700 not connecting to desktop manager how to
#Blackberry 9700 not connecting to desktop manager software
#Blackberry 9700 not connecting to desktop manager password
#Blackberry 9700 not connecting to desktop manager Pc

Workaround: On your Mac, open the keychain access.

If you select Always Allow, when you disconnect and reconnect your device, you will receive the error message again.

If you are running OS X 10.6.8 Snow Leopard, when you connect your smartphone or tablet to the BlackBerry Desktop Software, you receive an error message indicating that the BlackBerry Device Manager wants to use confidential information stored in your keychain.

Click on either drive to start accessing and or transferring files.Version 204.00.18: Installation/Connection Just like on the PC, the reason two drives may appear is because one is for the memory built into the BlackBerry smartphone whereas the second drive is the microSD card memory. Note: Depending on how many drives you have, the letter representing the drive could be different, so what you need to look for is the Devices with Removable Storage drive.Īfter connecting your BlackBerry smartphone, you’ll notice one of two storage drives appear on your desktop. Click on either drive to start accessing and or transferring files. By default, BlackBerry1 is the memory that’s built into the smartphone and BlackBerry2 is the microSD card that’s been inserted. The reason for this is because I am using a microSD card in addition to the memory that’s built into my BlackBerry® Bold™ 9900 smartphone. In the screenshot below, I have two drives –”BlackBerry1” and”BlackBerry2”. My Computer will now display your storage drives including “Devices with Removable Storage”, which is where the BlackBerry USB drives will appear.

#Blackberry 9700 not connecting to desktop manager password

An important thing to keep in mind is that in order to use Mass Storage Mode, you’ll need to unlock the BlackBerry smartphone first to select the USB Drive option if it is password protected.Ĭlick “Start” followed by “My Computer”. If prompted on your BlackBerry smartphone, select USB Drive as per the screenshot above.

#Blackberry 9700 not connecting to desktop manager Pc

Now that we’ve checked the options and confirmed they are enabled, connect your smartphone to a PC or Mac. Toggle “Auto Enable Mass Storage Mode When Connected to “Prompt”, or “Yes”.

#Blackberry 9700 not connecting to desktop manager software

Toggle “Media Card Support” to “On” (if it’s not already checked)īlackBerry Device Software 5.0 and earlier:.If you don’t know which version of the OS you have, click here to find out before proceeding further. For help enabling this feature, follow the set of instructions below that apply to you depending on which version of the BlackBerry® OS you are using. If you do not see this prompt after connecting your BlackBerry smartphone, you will need to first verify that Mass Storage Mode has been enabled on the handset. To start using your BlackBerry smartphone as a USB drive, connect your smartphone to a PC or Mac and you’ll be presented with the dialog box pictured above on your smartphone screen.

#Blackberry 9700 not connecting to desktop manager how to

Here’s a quick overview of how to get started with the Mass Storage Mode feature built into BlackBerry smartphones using BlackBerry Device Software 4.2 to 5, or BlackBerry® 6 OS and BlackBerry® 7 OS – so sit back, grab your USB cord and power up your computer (Mac or Windows® – it supports both!) if you’d like to follow along! In addition to using your BlackBerry® smartphone to stay on top of your connected world, you can use it as a USB drive using a feature called Mass Storage Mode! While your BlackBerry smartphone is connected to your computer through a USB connection, this feature will allow you to transfer files between your BlackBerry smartphone and your computer.